west elm everett chair review

+800 15006666 They waste my time sending me a defective product (where's the QC) and then I have to waste more time returning said useless product to them?? +800 15001111 It's now August 15th. The simple silhouette gives it a … On top of that, I have paid for them in full and today I was told that the dresser is showing as already shipped and received - this after I've heard 100 times that the order will be shipped all together when they have all the items (up until now the 'hold-up' has apparently been the headboard).
This was 14 hours before item was going to arrive at home. Mark & Graham We aim to provide readers with the most up-to-date information available about today's consumer products and services.ConsumerAffairs is not a government agency. I am now supposed to wait another week, so they can try to figure out what is going on.Lastly, my credit card has a $3500 pending charge from West Elm for items I have already received and paid for - they've assured me if it goes through, I can call back and try to get a refund! Matters of consumer privacy and rights are paramount to our brands and we will continue to work diligently to make our products available to you. I've called 6 times to find out where the table is, worried that the erroneous status will cause further confusion with delivery. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Everything out there seems to … All in all, a good experience. Also the call centre staff was so rude and insensitive. I received a call the day before in late evening that they don’t have item now. Williams Sonoma If you reside in the UK you can continue to order from our UK websites or shop from our locations and partners. I just called back to cancel the order. Shopped around a long time for an attractive, comfortable, and reasonably priced settee that was made in America, and was thrilled to come across West Elm! So we would have to wait for the makers to reply.

I am sure if they would have reached out to the maker the time we had called, we could have stopped the production but they didn't.I mean it was a big purchase for our first home, we never expected the service to be this bad. You are truly a valued customer! We regret that due to technical challenges caused by new regulations in Europe, we can for the time being no longer accept orders from the European Union. After contacting customer service they said they would send a new shelf once I sent back the defective one. Will stay away from this company in the future.I have wasted countless hours on the phone and stressed out with this company! Get buying tips about Furniture Stores delivered to your inbox. I have spoken with 5 people so far, and have been unable to even reach a supervisor. My Bradford sofa is assembled and hand upholstered in the US, and you can select from many colors (I chose Cayenne and it is BEAUTIFUL). I just want to cancel this order and get my money! Visit West Elm at

At your convenience, please email us at support@westelm.com with your order details and we'll be in touch.So I had two negative experiences ordering from West Elm in the past couple months.

The first incident involved a shelf. At this point I just want my money back.

So if you have a few months (maybe) to wait for your furniture and can drop anything at any time for them to arrive then maybe West Elm is for you, but I would use any other furniture store and will give you better quality furniture for the price and will actually arrive when they say.I purchased two chairs and a table from West Elm.

We would call you back once we get any updates," but they didn't bother to call us back ever. international@markandgraham.com

It was on closeout so was very reasonable. +800 15005555 I scheduled for Sunday, July 26th. I went to West Elm and the designer designed my area on her computer.

Be the first one to find this review helpful Then, if you have their credit card, you get a lot of money back in rewards. Finally, the person who bought our house dropped the item off to our new house because it was shipped to the old.This is NOTHING compared to what I am going through now - almost four months after my initial orders.

It appears to be high quality, is very comfortable (fairly firm), and very stylish.I also ordered the Sebastian chair in Dark Horseradish. Although it is imported it still seems very good quality, is comfortable, and is also very stylish and pretty. We share your disappointment and greatly appreciate your understanding.
I couldn’t figure out how to make my downstairs a living and dining area without feeling crowded. They have an amazing service.My credit card was charged by West Elm without delivering the sofas that I had ordered two months ago.

Really it should be 4.75. How can I return it?! When I check the status of my order online it says "Delivered on July 26th". Get trending consumer news and recalls

About 2 weeks later, I received a text to schedule my delivery. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site.

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